Find your order
Enter the email and order number from your purchase.
Where did you buy the product?
This helps us route your return correctly.
Physical store
One of our retail locations.
Marketplace
Purchased via an online marketplace.
Why are you returning?
Pick the option that best describes your reason.
Doesn't meet my needs
The product isn't what I expected.
Changed my mind
I no longer want this item.
Ordered the wrong model
I need a different size, resolution, or spec.
Found a better price elsewhere
Same or equivalent product at a lower price.
How do you want to return?
Choose your preferred return method.
Create a shipping label
Print and drop off at a nearby carrier.
Schedule a collection from my address
We'll pick it up from your front door.
I want to arrange my own shipping
I'll handle the return shipment myself.
Select a collection date
Choose when you'd like us to collect the package.
Packages to return
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Available collection times
8:00 AM – 1:00 PM
1:00 PM – 6:00 PM
Review your return
Check everything looks right before submitting.
Product
Aurora 27" QHD Monitor
Return reason
Doesn't meet my needs
Return method
Collection from address
Collection
June 12 · 8:00 AM – 1:00 PM
Return registered
Collection scheduled for June 12. You'll receive a confirmation email with all the details shortly.
Return #28471